NOC Engineer

Job Description:
  • System monitoring and reporting, ticket flow handling, reporting and pro-actively troubleshooting the issues related with the traffic that the next-generation IP service provider company

  • Checking QoS figures and customer needs

  • Providing solutions and getting in contact with the costumers about the updates

  • Interfacing with the customers as needed on orders to ensure accuracy and/or to clarify any discrepancies with data configurations

  • Enhancing corporate response goals to customer troubles

  • Monitoring, reporting and analyzing real-time, in-depth, network performance statistics for all network elements

  • Prioritizing multiple tasks, projects and demands

  • Receiving all complaints from customers, evaluating and documenting all the issues within a ticketing system

  • Establishing and maintaining co-operative working relationships with co-workers, engineers and account executives

Qualifications:
  • University degree from Electronics or Telecommunications Engineering

  • Excellent command of written and spoken English

  • Willing to work in shifts

  • VOIP Knowledge is a plus

  • Highly motivated for learning new technologies and acquiring new skills

  • Strong communication and interpersonal skills

  • Detail oriented, analytic, problem solver and team player


NOC Engineer

Home | Careers

NOC Engineer

Home | Careers

Job Description:
  • System monitoring and reporting, ticket flow handling, reporting and pro-actively troubleshooting the issues related with the traffic that the next-generation IP service provider company
  • Checking QoS figures and customer needs
  • Providing solutions and getting in contact with the costumers about the updates
  • Interfacing with the customers as needed on orders to ensure accuracy and/or to clarify any discrepancies with data configurations
  • Enhancing corporate response goals to customer troubles
  • Monitoring, reporting and analyzing real-time, in-depth, network performance statistics for all network elements
  • Prioritizing multiple tasks, projects and demands
  • Receiving all complaints from customers, evaluating and documenting all the issues within a ticketing system
  • Establishing and maintaining co-operative working relationships with co-workers, engineers and account executives
Qualifications:
  • University degree from Electronics or Telecommunications Engineering
  • Excellent command of written and spoken English
  • Willing to work in a shifts
  • VOIP Knowledge is a plus
  • Highly motivated for learning new technologies and acquiring new skills
  • Strong communication and interpersonal skills
  • Detail oriented, analytic, problem solver and team player