System monitoring and reporting, ticket flow handling, reporting and pro-actively troubleshooting the issues related with the traffic that the next-generation IP service provider company
Checking QoS figures and customer needs
Providing solutions and getting in contact with the costumers about the updates
Interfacing with the customers as needed on orders to ensure accuracy and/or to clarify any discrepancies with data configurations
Enhancing corporate response goals to customer troubles
Monitoring, reporting and analyzing real-time, in-depth, network performance statistics for all network elements
Prioritizing multiple tasks, projects and demands
Receiving all complaints from customers, evaluating and documenting all the issues within a ticketing system
Establishing and maintaining co-operative working relationships with co-workers, engineers and account executives
University degree from Electronics or Telecommunications Engineering
Excellent command of written and spoken English
Willing to work in shifts
VOIP Knowledge is a plus
Highly motivated for learning new technologies and acquiring new skills
Strong communication and interpersonal skills
Detail oriented, analytic, problem solver and team player
I agree to the Clarification Text for Applicant.*
I agree to the Applicant's Express Consent*
ODINE SOLUTIONS TEKNOLOJI TICARET VE SANAYI ANONIM SIRKETI APPLICANT’S EXPRESS CONSENT WITHIN THE SCOPE OF THE LAW ON PROTECTION OF PERSONAL DATA
This Express Consent is intended for getting the consent of a job applicant for processing of their personal data within the context of the principles described in detail in the Clarification Text prepared in accordance with the Law No. 6698 on Protection of Personal Data.
Your express consent is needed to process your personal data specified in the Clarification Text of Odine Solutions Teknoloji Ticaret ve Sanayi Anonim Sirketi. The processing of such data is up to your free will and no adverse condition will occur if you do not give your consent.
The personal data of the applicant include your name, surname, nationality, place of birth, date of birth and similar identity information in your resume, driver's license information, contact information, visual and audio information, photograph information, education information, work experiences, foreign language information, military status information, certificate information, professional qualification information, personality assessment to determine your suitability for our team, references, notes taken by recruitment managers or human resources officer during interviews and job interviews, additional information you provide in your resume, and in case you give your explicit consent, your sensitive personal data of your health condition that may partially or completely prevent you from doing the job and information such as membership of associations, foundations and unions, which may be written by you in your resume.
I read and understood the points indicated in the Clarification Text. I hereby
Agree, By Giving My Express Consent,
for processing of my general personal data collected by the methods indicated in the Clarification Text and the medical condition that I have stated during the application process and the information on my membership of any association, foundation, labour union, if indicated by me in my resume, for the purposes stated in detail in the Clarification Text, particularly including the consideration of my job application with the employer.
Agree, By Giving My Express Consent,
for keeping of any information that I have communicated the Company during the job application process, including but not limited to the information provided by me in the job application form filed by me, in my resume, and during the interviews, and any information about me to obtained by third parties for evaluation for the position for which I have applied, the information I have presented and the evaluation processes I have participated in, and being contacted in case of any vacant position which matches my skills and competencies.
for transfer of my personal data collected by the methods indicated in the Clarification Text to your subsidiaries, affiliates, business partners, independent audit companies as a result of statutory obligations and within the limits of legal boundaries and for cross-border transfer of the same due to the fact that they are stored in cloud servers belonging to your company and group companies, Microsoft Azure Cloud Services, Microsoft Office 365 E-mail cloud servers, and Microsoft Share Point Cloud Servers, for the purposes stated in detail in the Clarification Text.
I hereby commit and
that the persons who I indicated as references during my job application may be contacted for reference check purposes, that they have been informed that they may share my personal data with Odine Solutions Teknoloji Ticaret ve Sanayi Anonim Sirketi and any related consent has been obtained, and all responsibility in this regard belongs to me.
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