VoIP Engineer

Job Description:
  • Properly understand the fault, configuration and performance for multiple vendors’ solutions and to solve/escalate to the vendor engineering. Ensure technical assistance is carried out in accordance to the Customer SLA

  • Provide implementation and maintenance support for telecommunications customers throughout the region as necessary, including travel to those locations to conduct installations and address post-installation issues.

  • Provide detailed technical customer documentation and other deliverables.

  • Monitor and analyze real-time, in-depth, network performance statistics for all network elements.

Qualifications:
  • BS/MS degree in Telecommunication, Electronics or related field

  • At least 5 years of experience in Telecommunications industry.

  • Good knowledge with network elements such as Soft Switches, Media Gateways, Session Border Controllers, Application and Media Servers, Gatekeepers, Proxy Servers, OSS, and BSS

  • Good knowledge of IP networks, Unix, security topics , routing, tunneling, media protocol (RTP/RTCP)

  • Good knowledge in TDM and VoIP protocols and related technologies such as SIP, H.323, ISDN, RTP/RTCP, H.248/MEGACO, MGCP and SS7 (C7)

  • Highly motivated for learning new technologies and acquiring new skills

  • Excellent command of verbal and written English

  • Strong analytical and judgment skills including critical problem solving ability

  • Detail-oriented, advanced planning and organizational skills

  • Strong communication, collaboration and interpersonal skills

  • Ability to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skill sets


VoIP Engineer

Home | Careers

VoIP Engineer

Home | Careers

Job Description:
  • Properly understand the fault, configuration and performance for multiple vendors’ solutions and to solve/escalate to the vendor engineering. Ensure technical assistance is carried out in accordance to the Customer SLA
  • Provide implementation and maintenance support for telecommunications customers throughout the region as necessary, including travel to those locations to conduct installations and address post-installation issues.
  • Provide detailed technical customer documentation and other deliverables.
  • Monitor and analyze real-time, in-depth, network performance statistics for all network elements.
Qualifications:
  • BS/MS degree in Telecommunication, Electronics or related field
  • At least 5 years of experience in Telecommunications industry.
  • Good knowledge with network elements such as Soft Switches, Media Gateways, Session Border Controllers, Application and Media Servers, Gatekeepers, Proxy Servers, OSS, and BSS
  • Good knowledge of IP networks, Unix, security topics , routing, tunneling, media protocol (RTP/RTCP)
  • Good knowledge in TDM and VoIP protocols and related technologies such as SIP, H.323, ISDN, RTP/RTCP, H.248/MEGACO, MGCP and SS7 (C7)
  • Highly motivated for learning new technologies and acquiring new skills
  • Excellent command of verbal and written English
  • Strong analytical and judgment skills including critical problem solving ability
  • Detail-oriented, advanced planning and organizational skills
  • Strong communication, collaboration and interpersonal skills
  • Ability to work effectively with cross-functional teams and must be flexible enough to deal with different technical skill levels and skill sets